Sales in Ghana Is Still a Trust Business

GTWMA 038 SALES IN GHANA IS STILL A TRUST BUSINESS Your Next Customer Is Being Sold by Your Last One By Michael Abbiw — Business Strategist, Sales Consultant & Founder, MGA Consulting Ghana Limited In Ghana, nobody buys alone. The customer listens to your pitch, takes the proposal, and then does what careful buyers here always do. They ask questions, …

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Sales Governance Is the Real Driver of Predictable Revenue

GTWMA 037 SALES GOVERNANCE IS THE REAL DRIVER OF PREDICTABLE REVENUE Your Dashboards Improved. Your Forecast Did Not. By Michael Abbiw — Business Strategist, Sales Consultant & Founder, MGA Consulting Ghana Limited Your dashboards improved. Your forecast did not. Over the years working as a sales consultant, I have watched companies invest heavily in CRM, automation and revenue-intelligence platforms, and …

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Revenue Leakage by Design

GTWMA 036 REVENUE LEAKAGE BY DESIGN Revenue Does Not Leak Inside Departments. It Leaks Between Them. By Michael Abbiw — Business Strategist, Sales Consultant & Founder, MGA Consulting Ghana Limited Your business loses money every day. Nobody counts it. Many businesses are not losing money because the market is hostile. They are losing it because their own systems quietly let …

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Revenue Is Not Won by Polite Salespeople

GTWMA 035 REVENUE IS NOT WON BY POLITE SALESPEOPLE Your Sales Team Is Too Polite to Close. By Michael Abbiw — Business Strategist, Sales Consultant & Founder, MGA Consulting Ghana Limited They explain the product, smile through the meeting, accept a vague answer, send the proposal and wait for the customer to “get back to them”. Then they report that …

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Revenue Does Not Wait for Comfortable Customers

GTWMA 034 REVENUE DOES NOT WAIT FOR COMFORTABLE CUSTOMERS Your Proposal Explains Why to Buy. It Never Explains Why Now. By Michael Abbiw — Business Strategist, Sales Consultant & Founder, MGA Consulting Ghana Limited The customer liked the proposal. Nothing has happened since. They listened, agreed, complimented the document, asked for time and promised to revert. Three weeks later there …

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Performance Architecture

GTWMA 033 PERFORMANCE ARCHITECTURE You Are Demanding Results Your Company Was Never Designed to Produce By Michael Abbiw — Business Strategist, Sales Consultant & Founder, MGA Consulting Ghana Limited The warning letters went out. The numbers did not move. They rarely do. When results disappoint, most leaders reach for pressure: more meetings, targets repeated with greater force, queries issued, reviews …

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Marketing Without Sales Discipline Is Expensive Decoration

GTWMA 032 MARKETING WITHOUT SALES DISCIPLINE IS EXPENSIVE DECORATION The market knows your business. It still does not buy. By Michael Abbiw — Business Strategist, Sales Consultant & Founder, MGA Consulting Ghana Limited Many struggling businesses do not have an awareness problem. The market has seen the brand, heard the message, watched the campaigns — and still has not paid. …

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Marketing Creates the Promise

GTWMA 031 MARKETING CREATES THE PROMISE Your Marketing Made a Promise. Your Salesperson Cannot Prove It. By: MICHAEL ABBIW | The Growth Desk Your advert convinced the customer. Your salesperson could not. No department reports that failure, because it does not sit inside one. Marketing reports enquiries. Sales reports pressure from the market. Both reports can be accurate while the …

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Building a Business That Lasts

GTWMA 030 BUILDING A BUSINESS THAT LASTS Your Company Will Not Die the Week You Do. It Will Die Eighteen Months Later. By: MICHAEL ABBIW | The Growth Desk No business collapses the week its founder dies. It collapses about eighteen months later, quietly, when everyone finally discovers how much of the company only ever lived inside one person’s head. …

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The Customer Confidence Chain

GTWMA 029 THE CUSTOMER CONFIDENCE CHAIN Your Best Salesperson Is Worth Exactly as Much as Your Slowest Reply to a Complaint By: MICHAEL ABBIW | The Growth Desk The customer who negotiated you down fifteen percent last month was not being difficult. They were charging you for the doubt your business created before the price was ever mentioned. Here is …

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